Privacy & Cookies Policy

Effective Date: 29/05/2021
Last Updated: 01/02/2025

We are committed to protecting your privacy and ensuring that your personal data is handled responsibly. This Privacy & Cookies Policy explains how we collect, use, disclose, and protect your information when you visit our website: www.mygr.co.za (“Website”).

1. Information We Collect

We may collect the following types of personal and non-personal information:

a. Information You Provide to Us

    • Name

    • Email address

    • Contact details (if you fill out a contact form or sign up for a newsletter)

    • Any other information you voluntarily submit

b. Information We Collect Automatically

    • IP address

    • Browser type and version

    • Device information

    • Pages you visit and actions you take

    • Date and time of your visit

    • Referral source

We use cookies and similar technologies to collect this information. See Section 6 for more on our Cookies Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

    • To provide and maintain our Website

    • To respond to your inquiries or requests

    • To send you newsletters or updates (if you opt in)

    • To analyze how users interact with our Website

    • To improve website functionality and user experience

    • To comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

    • Trusted service providers who help us operate our Website (e.g., hosting providers, analytics tools)

    • Legal authorities, if required by law

    • Third parties with your consent or at your direction

4. Your Rights

Depending on your location, you may have the following rights:

    • Access your personal data

    • Correct inaccurate data

    • Request deletion of your data

    • Object to or restrict processing

    • Withdraw consent at any time

    • Lodge a complaint with a data protection authority

To exercise your rights, please contact us at: helpdesk@mygr.co.za

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

6. Cookies Policy

Cookies are small text files stored on your device to help the site function and improve user experience.

a. Types of Cookies We Use

i. Essential Cookies

These are necessary for core functionality like page navigation and security.

ii. Performance Cookies

Used to understand how visitors interact with the Website, usually via tools like Google Analytics.

iii. Functionality Cookies

These remember your preferences, such as language or login details.

iv. Advertising Cookies

Used to deliver relevant ads and track campaign effectiveness via services like Google Ads or Facebook Pixel.

b. Managing Cookies

You can manage or disable cookies in your browser settings. However, disabling essential cookies may impact website functionality.

You can also opt out of third-party tracking via tools such as:

7. Third-Party Links

Our Website may contain links to other websites not operated by us. We are not responsible for the privacy practices of these third-party sites. Please review their policies before providing personal data.

8. Children’s Privacy

Our Website is not intended for children under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy & Cookies Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. We encourage you to review it regularly.

10. Contact Us

If you have questions or concerns about this policy or how your data is handled, please contact us at:

Email: helpdesk@mygr.co.za
Website: www.mygr.co.za